How does I'm InTouch work?

How does I’m InTouch work?

Do I require additional software installed on my remote device?

Does my PC need to be turned on at all times?

Do I require a static IP address on my I'm InTouch PC?

  General Questions

What is I’m InTouch?

What are the features of I’m InTouch?

What are the system requirements for I’m InTouch?

What are the devices I can use to access my remote PC?

What languages does I'm InTouch support?

How many monitors does I'm InTouch support?

  Security

What are I'm InTouch's security features?

Where are my I'm InTouch passwords stored?

How can I change my I'm InTouch passwords?

Has any 3rd party audited I'm InTouch's security?

Using I’m InTouch

How do I login from a remote PC?

How do I login to my PC from a wireless device?

Do I have to synchronize my wireless device with my PC?

Remote Audio Questions

What are the requirements to listen to remote audio?

I cannot hear any audio on my remote computer from my host computer, what should I do?

Does remote audio work when multiple I'm InTouch users login to the same computer?

I get an error message saying "this computer is unable to playback remote audio" when my remote control session starts.

  Service Fees

How can I try I'm InTouch?

What are I'm InTouch's fees?

How can I subscribe to I'm InTouch during my trial period?

How can I subscribe to I'm InTouch after my trial period has ended?

Can I re-use an I'm InTouch Serial Number on more than one PC?

How does I'm InTouch's DELUXE and STANDARD plans differ?

How am I billed for I'm InTouch?

Can I alter my billing from monthly to annual?

How do I cancel my I'm InTouch service?

What is 01 Communique's  policy on I'm InTouch  upgrades?

 Questions on Remote Access

How can I setup the Remote Printing feature?

How do I configure my Internet Security Software to work with I'm InTouch?

How do I stop anti-virus alerts on my I'm InTouch PC when my incoming e-mails are detected to contain viruses?

How do I enable the CTRL-ALT-DEL feature in I’m InTouch for Windows Vista?

 Configuring I’m InTouch to Work in Different Network Environments

What configuration options do I have?

If I wish to use the Direct Peer-to-Peer Configuration, how does I'm InTouch work?

Will I’m InTouch work if I Have A Router or Firewall?

Will I’m InTouch work if I have a proxy server installed?

Will I’m InTouch run on a Windows XP Professional system with XP’s built-in firewall enabled?