In This Issue

I'm InTouch Version 6.0 has been released  
01 Communique Continues Infringement Lawsuit 

Help Desk
October I'm InTouch Contest Winner

Use Dual Monitors

Why settle for remotely working on one monitor when you can work on two!  I'm InTouch now supports dual monitor display setups on both the Host and Remote computer. Whether you are using a single display to connect to a dual display on your remote computer, dual displays to connect to a single display, or dual displays to connect to dual displays, I'm InTouch will automatically detect and configure your setup for you.
 

"Go Direct" on your Corporate WAN

I'm InTouch's Go Direct feature has been expanded to support direct connections in corporate WANs where PCs are on different LAN segments. Go Direct allows computers on the same network to connect directly for improved speeds without opening a port on the firewall.

New Chat Feature

Allows you to send and receive messages on screen between the remote and client PC, perfect for conducting remote training sessions. Trainees can log in remotely to the instructor's PC and pose questions  in real-time about what they are seeing. 
 

Improved Vista Support

Version 6.0 includes support for the new Windows Mail, Contacts, and Calendar in Windows Vista. These can be accessed from the My Outlook tab of I'm InTouch.

The patent infringement lawsuit 01 Communique launched against Citrix Systems Inc. for their GoToMyPC remote access software continues on as 01 fights to protect their Intellectual Property. 

01 Communique holds a U.S. patent for a private portal technology allowing a remote computer to locate and communicate with a PC connected to the Internet even if the PC is behind a firewall. This technology is used in I'm InTouch and 01 believes Citrix is infringing on this patent with their GoToMyPC product.

Help Desk

Q. I am having problems using I'm InTouch to access a Windows Vista computer with a non-administrator user account, what should I do?

A. If you are installing I'm InTouch on a Windows Vista computer with non-administrator user accounts, turn off User Access Control for increased reliability.  

To turn off User Access Control: Go to the Control Panel Click User Accounts Click on Turn User Access Control On or Off Make sure Use User Access Control to help protect your computer is not checked

Q. When I add additional users to my I'm InTouch they cannot control the mouse or keyboard on the host computer.  How do I give them full remote control?

A. By default, anytime you create a new user, they are for "view only" meaning they are not given permission to control the mouse or keyboard on the host computer.  
To enable keyboard and mouse control:

1. Double-click the I'm InTouch icon in the system tray

2. Select User Information

3. Change the Current User to the user account you wish to modify

4. Click Access Rights

5. Ensure Allow mouse and keyboard input is checked

6. Click OK

  October I'm InTouch Contest Winner

Investment Advisor Travels Light Thanks to I'm InTouch

I have been a subscriber for a number of years now of I'm InTouch. From the time this product launched, I have not seen a better or more reliable software on the market. I have never experienced any downtime. I travel extensively and this software has eliminated the need for a laptop computer! I will continue to be an extremely pleased customer and continue to recommend this software.

Linda Kent, Investment Advisor
   

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