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In This Issue

- Spotlight on Remote Conferencing 

 - I'm InTouch News

- I'm InTouch Contest

- Feedback Corner
- Customer Testimonial

Spotlight on Remote Conferencing: 

With I'm InTouch, conducting remote conferences and demonstrations are a simple three step process:

Right click the icon in your taskbar, and select "Show Configuration". Then navigate to "User Information".

Click the "Add New User" tab, and enter up to 10 new users, along with their login information. Distribute this information to the users who will be joining the conference.

Once users begin logging in to your computer, you can navigate to the "Registration" option, and see which users have signed into your conference!

I'm InTouch Contest: 

Do you use I'm InTouch for remote support? If so, we'd like to hear from you! Especially if you have bailed your customer out of a tricky situation with I'm InTouch! 

Enter our contest, and win one month of I'm OnCall remote support solution for free! That's a USD 100 value! 

With I'm OnCall, you can:

- remotely control your customer's desktop within seconds of their call
- turn telephone prospects into immediate customers
- improve your response times and incident resolution rates
- enjoy quick return on investment 

I'm OnCall does not require any pre-installed or pre-configured software on either the customer's or the technician's PC. 

You must be a subscriber of I'm InTouch to enter. Please include your I'm InTouch Serial Number and your name and telephone number with the contest entry. All entries must be received at marketing@01com.com before  November 30 2006. 

If you have a funny story you would like to share with us, write to us at any time. You will automatically be entered to win our monthly contest, with the prize of three (3) months of I'm InTouch service for free. Only existing subscribers are eligible to win the prize. 

I'm InTouch News

The time taken to connect to your desktop has now been reduced by up to 70%, meaning that you can enjoy remote control of your desktop 70% faster!

Feedback Corner

Got any ideas up your sleeve about what you'd like to see in I'm InTouch?

Well, the mike's on you! Tell us what you are looking for in future versions of I'm InTouch, and enter to win two months of I'm InTouch service for free.  

 All entries must be received at marketing@01com.com before November 30, 2006.  Prize available to current subscribers only. 

Customer Testimonial

Rico Ritschel from Jana, Germany, says: 

Thank you for producing this perfect program. I have never seen this before!!! It is so nice to see all Pictures, Calendar, Programs and so on on my PDA (all the time, from  every place) and I need not synchronize!!! I had thought that I had to buy a new UMPC in the next few weeks, but now I need not! THANK YOU FOR THIS PERFECT JOB!!!!

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