I'm InTouch FAQs

Choose one of the following links to find answers to your questions.

I'm InTouch User Guide:
www.01com.com/iithelpint/EN/iithelp.htm

How does I'm InTouch work?
	How does I’m InTouch work?
	Do I require additional software installed on my remote device?
	Does my PC need to be turned on at all times?
	Do I require a static IP address on my I'm InTouch PC?
General Questions
	What is I’m InTouch?
	What are the features of I’m InTouch?
	What are the system requirements for I’m InTouch?
	What are the devices I can use to access my remote PC?
Security
	What are I'm InTouch's security features?
	Where are my I'm InTouch passwords stored?
	How can I change my I'm InTouch passwords?
	Has any 3rd party audited I'm InTouch's security?
Using I’m InTouch
	How do I login from a remote PC?
	How do I login to my PC from a wireless device?
	Do I have to synchronize my wireless device with my PC?
Service Fees
	How can I try I'm InTouch?
	What are I'm InTouch's fees?
	Can I re-use an I'm InTouch Serial Number on more than one PC?
	How does I'm InTouch's PREMIUM and STANDARD plans differ?
	How am I billed for I'm InTouch?
	Can I alter my billing from monthly to annual?
	How do I cancel my I'm InTouch service?
	What is 01 Communique's  policy on I'm InTouch  upgrades?
Questions on Remote Access
	How can I setup the Remote Printing feature?
	How can I stop alerts on my I'm InTouch PC when I remotely login?
	I am running Windows XP on my host PC, and  my Remote Control viewer is blacked out. What do I do?
	How do I stop anti-virus alerts on my I'm InTouch PC when my incoming e-mails are detected to contain viruses?